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THURSDAY, NOVEMBER 26, 2009
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Event planning 411.(BOOK OF THE MONTH)(The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service and Technical Environments)(Book review)

Article from: Industrial Engineer Article date: July 1, 2008

Employees who go through the experience of improving a process for their organization often think of the journey as being contagious and invigorating. According to authors Karen Martin and Mike Osterling, everyone with a natural mindset to do things better--whether in an office or manufacturing environment--can be "kaizen-thinking" and "kaizen-behaving." The principles in their book The Kaizen Event Planner stand out as a new phase in rapid improvement events.

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