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THURSDAY, NOVEMBER 26, 2009
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Qwest leads high-speed customer satisfaction Verizon, EarthLink share in dead heat.(Business)

Article from: Rocky Mountain News (Denver, CO) Article date: September 20, 2007 Author: Smith, Jeff

Byline: Jeff Smith, Rocky Mountain News

Qwest Communications edged out competitors for the highest customer satisfaction among high-speed Internet service providers in the Western U.S., in an independent survey by J.D. Power and Associates.

Qwest posted an overall score of 697. Verizon (696) and EarthLink (693) followed, in what was a virtual dead heat among the top three providers. Verizon doesn't target the residential market in Colorado.

Comcast, Qwest's primary competitor in the Denver area, fared poorly in the ...

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