Fire chief: More training planned after dispatcher hung up
By RUSSELL CONTRERAS and TERRY TANG, Associated Press
Jul 30, 2015 10:47 AM CDT
This June 27, 2015 photo shows flowers placed in the shrubs outside the house where 17-year-old Jaydon Chavez-Silver was shot and killed while socializing with a group of other teenagers in Albuquerque, N.M. A New Mexico dispatcher has resigned after telling a panicked 911 caller who was trying to save...   (Associated Press)

ALBUQUERQUE, N.M. (AP) — The Albuquerque Fire Department will undergo more training after a dispatcher told a 911 caller trying to help a shooting victim who later died to "deal with it yourself."

Fire Chief David Downey told reporters Wednesday that the department will start giving crisis intervention training to all firefighters and dispatchers next week.

A recording made public this week revealed that dispatcher Matthew Sanchez hung up on 17-year-old Esperanza Quintero, who was seeking help for a friend shot in June. Police say 17-year-old Jaydon Chavez-Silver later died.

Sanchez had sent an ambulance before hanging up, and it arrived within minutes. He resigned Tuesday, and efforts to reach him have been unsuccessful.

Downey called Sanchez's conduct "egregious" and said the department has notified the New Mexico agency governing emergency medical licenses.