Car satisfaction survey at a glance By The Associated Press, Associated Press Aug 18, 2008 11:13 PM CDT Copied The American Customer Satisfaction Index is a quarterly survey by the University of Michigan that measures customer satisfaction in various industries. The latest auto industry survey, released Tuesday, questioned about 5,500 vehicle owners by telephone had a margin of error of plus or minus 2 points on individual manufacturers. The average score was 82 out of 100 points.Company-brand ScoreToyota Motor Corp.-Lexus 87BMW AG 87Toyota Motor Corp.-Toyota 86Honda Motor Co. 86General Motors Corp.-Buick 85General Motors Corp.-Cadillac 85General Motors Corp.-Saturn 85Ford Motor Co.-Lincoln/Mercury 83Hyundai Motor Co. 83General Motors Corp.-GMC 83Daimler AG-Mercedes-Benz 82Nissan Motor Co. 82All Others 82AVERAGE-ALL AUTOMAKERS 82Volkswagen AG 81General Motors Corp.-Pontiac 80Ford Motor Co.-Ford 80Chrysler LLC-Chrysler 80Mazda Motor Co. 80Kia Motors Co. 80General Motors Corp.-Chevrolet 79Chrysler LLC-Dodge 78Chrysler LLC-Jeep 76Source: American Customer Satisfaction Index, University of Michigan