Sprint Nextel subscribers jumped ship this quarter, taking the stumbling wireless giant’s profits with them. Profit fell 77% this quarter, Bloomberg reports, as 337,000 contract customers departed, the biggest exodus since the Nextel merger. The company said it would miss its 10% growth goal next year. “Their whole strategy is in disarray,” said one analyst, calling the outlook “pretty dismal.”
Sprint shares fell $.65 in early trading. Acting CEO Paul Saleh said the company was “operating with a renewed sense of urgency,” and was focused on keeping existing customers rather than seeking out new ones. Saleh is for now replacing ousted CEO Gary Forsee, who oversaw the troubled Nextel merger. Former Nextel customers have been the fastest to drop contracts.