Bank of America Website Isn't Working Bank says it's not a cyberattack, just an upgrade glitch By John Johnson, Newser Staff Posted Mar 1, 2011 3:25 PM CST 7 comments Comments A screen shot of the bank's out-of-order notice. (BankofAmerica.com) (Newser) – The nation's biggest online banking site is on the fritz for many of its 29 million customers. Bank of America officials say it's not a cyberattack, just a glitch resulting from an upgrade over the weekend, reports the Charlotte Observer. No customer information has been compromised, said a spokesperson. The slowness began yesterday, and now many customers are getting a "temporarily unavailable" notice at the site. The bank drew the ire of the hackers known as Anonymous last year when it stopped accepting WikiLeaks payments, but the group tweeted today that it's not responsible for the trouble, notes Mashable. Even if it's not a cyberattack, it's still a pain, writes Sarah Kessler: The first of the month is bill-paying day for many.