MSNBC travel columnist Christopher Elliott asks those sulky veterans of the airways— business travelers—for their best tips on making life on the road tolerable:
- Expect nothing, and you won't be disappointed.
- Be nice. It can't hurt, and it might even help.
- Never pay cash—credit cards offer some protection against scams.
- Travel light. The less you have, the less the airline can lose.
- Always have a plan B.
- Be skeptical. Double-check everything.
- Don't trust a verbal reservation. Get it in writing, and always call to confirm.
- To snag an upgrade to first call, dress as if you belong there.
- Become a member of the airline's loyalty program.
- Always keep a photocopy of your passport.
- Get enough rest.
- Help yourself to soap and shampoo—that's why they're there.