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Are Companies Blowing Cash on Fake 'Likes'?

Phony Facebook users add to advertising concerns

By Matt Cantor,  Newser Staff

Posted Jul 13, 2012 2:50 PM CDT

(Newser) – The effectiveness of Facebook advertising is drawing more scrutiny, this time at the hands of the BBC. Companies shell out big bucks on ads designed to get users to "like" them—but many of the users who do so may be fake. One marketer who helped firms garner Facebook attention describes many of the companies' so-called fans: "They were 13 to 17 years old, the profile names were highly suspicious, and when we dug deeper a number of these profiles were liking 3,000, 4,000, even 5,000 pages." One was apparently a manager at Chevron—though his birthday indicated he began that position at age 13.

Such fake accounts can be used to "spread dangerous links and spam," says a security expert. The BBC followed up on the marketer's report by creating its own fake firm seeking "likes." A disproportionate number came from the Philippines and Egypt, as had been the case for the marketer. Facebook doesn't appear too concerned about the fakes. "We've not seen evidence of a significant problem," said a rep, noting that Facebook's marketing data lets the firms see who's liking them. (The BBC notes that it stated earlier this year that about 5% to 6% of its accounts, or up to 54 million, could be fake.) Phony accounts aren't the only concern for advertisers: An exec at a top UK firm says Facebook ads have "brought us very little return on sales," echoing others' worries.

The Facebook logo is displayed outside of Facebook's new headquarters in Menlo Park, Calif., Thursday, Jan. 12, 2012.
The Facebook logo is displayed outside of Facebook's new headquarters in Menlo Park, Calif., Thursday, Jan. 12, 2012.   (AP Photo/Paul Sakuma)
A 'like' sign stands at the entrance of Facebook headquarters May 18, 2012 in Menlo Park, California.
A 'like' sign stands at the entrance of Facebook headquarters May 18, 2012 in Menlo Park, California.   (Getty Images)
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COMMENTS
Showing 3 of 11 comments
HarryBeaver
Jul 14, 2012 6:18 AM CDT
There are trolls on the Internet now?
Scott_Andrew
Jul 14, 2012 1:11 AM CDT
Very easy to have done $5.00 for 1500 likes at http://fiverr.com/gigs/search?query=facebook+likes&x=0&y=0. Most internet marketers use a lot of different methods to get their pages ranked, this is just one of the ways.
Johnthejanitor
Jul 14, 2012 12:19 AM CDT
out rage, Out Rage, OUT RAGE,ooh hold on I gotta take this
 

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