FTC Hangs Up on 'Rachel' Robocalls
Agency gets court to stop calls from fictional worker in 'cardholder services'
By Liam Carnahan, Newser Staff
Posted Nov 2, 2012 1:02 PM CDT
Don't expect Rachel to call you anymore.   (©)

(Newser) – Poor Rachel. The FTC is clamping down on five telemarketing firms it says placed illegal robocalls, often claiming to be from a woman named "Rachel" who had an "important message" about high interest rates on credit cards, reports the Chicago Tribune. Yesterday, a federal court ordered a temporary halt on the calls, which the FTC says violate consumer protection laws.

"Rachel from Cardholder Services is public enemy No. 1," declared FTC Chairman Jon Leibowitz in a statement. Robocalls in general are such a big problem that last month, the FTC offered a $50,000 reward to anyone who could come up with a way to stop phone spam once and for all.

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Showing 3 of 25 comments
Mar 18, 2015 7:27 AM CDT
November of 2012 and Rachel was "gone"? I got a call from Rachel in Cardholder Services last week! Typical government utter incompetence. They are paid hundreds of millions of dollars of taxpayer money to ostensibly monitor and eliminate these nuisance calls and the thieves that use them for fraud and the problem only gets worse- not better- when the government got involved!
Bill Jones Jr
Mar 16, 2015 6:40 PM CDT
What a joke, I still get at least three calls from Rachael a week!
Mar 15, 2015 5:09 PM CDT
Well here's a thought. If the FCC knows who they are and can file an injunction, how about they release that information so we can sue them, as allowed by the 'Do not call' regulations. I believe it's $1100 per call, which would be a bundle for me if I can sue the right people. Enough people dragging them to court might just make them rethink their job strategy.