Scandal: Some Subway 'Footlongs' Just 11 Inches
At least that's the case in New York, the 'Post' reveals
By Evann Gastaldo, Newser Staff
Posted Jan 17, 2013 2:18 PM CST
File photo of a Subway sandwich.   (AP Photo/Seth Wenig)

(Newser) – Concerned that you may not be getting your money's worth when you buy a "$5 Footlong" at Subway? Have no fear: The New York Post is on it. In a stunning exposé, the newspaper has uncovered that some Subway outlets in New York are serving up "footlongs" that are only 11 to 11.5 inches. The Post was first alerted to the problem by an observant eater whose picture of a sandwich next to a tape measure went viral earlier this week, and the newspaper carried out its own investigation into the matter. Four out of seven so-called "footlongs" purchased in Manhattan, Brooklyn, and Queens came up short.

Some have speculated that subs end up shorter when they're toasted, but the Post found no evidence of that. The newspaper also learned that cold-cut portion sizes have been cut by 25% recently, thanks to increased food costs, according to a franchise owner. Needless to say, some customers the Post spoke to were none too pleased: "They're cheating us!" says a guy who eats at Subway every other day. (The newspaper points out that, after a year of his eating habits, the lost inch per sandwich will end up "costing" him $100.) But others remained unfazed: "It’s probably good that it’s not a whole foot long—I don’t think anybody needs a full foot-long sandwich," says another customer.

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Showing 3 of 43 comments
abetterworld
Jan 22, 2013 7:24 PM CST
Will the tragedies ever end!!!
Marelicia
Jan 18, 2013 10:40 PM CST
"It’s probably good that it’s not a whole foot long—I don’t think anybody needs a full foot-long sandwich," says another customer." Speak for yourself !!! I beleive that customers should get exactly what they paid for. When I order any foot-long sandwich, I do want and expect the full 12 inches. With money being so tight these days, I usually eat mine in two sometimes three sittings or share it. It all depends on which sandwich I order. If I order the meatballs with cheese and everything on it, I may make a small pot of spaghetti and add extra lettuce to make a nice salad to stretch my sandwich meals. Maybe Subway should sing, "$5 eleven inches long" or "$5 eleven and a half inches long." I do not think that Subway should be fined. I believe that it should receive a fair warning and make sure all future foot-longs sold are a full 12 inches, or if shorter, advise consumers and charge accordingly.
rosarians
Jan 18, 2013 2:51 PM CST
Several years ago in the Greater Boston area Cumberland Farms, a dairy company, was fined because their gallon milk bottles contained 127 ounces of milk instead of 128 ounces. They purposely cheated their customers to increase their profits. I wonder if Subway is purposely cheating their customers.