2 Customers Sue Subway Over 'Footlong' Subs
New Jersey men say they're too short
By John Johnson, Newser Staff
Posted Jan 23, 2013 4:29 PM CST
A subway sandwich.   (AP Photo/Seth Wenig, File)

(Newser) – That didn't take long: Two Subway customers have sued the chain because their "footlong" sandwiches came up a little short, reports the Philadelphia Inquirer. The lawsuit by two New Jersey men comes after last week's hubbub made by customers who discovered that their sandwiches measured about a half-inch short. Subway, which explained that the baking process at individual stores led to inconsistencies, said it had not seen the lawsuit.

"We freshly bake our bread throughout the day in our more than 38,000 restaurants in 100 countries worldwide, and we have redoubled our efforts to ensure consistency and correct length in every sandwich we serve," said a company statement. A lawyer quoted in the Inquirer story says the chain is shorting customers about 45 cents a sandwich.

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Showing 3 of 43 comments
oldcarl
Jan 26, 2013 9:34 AM CST
Gee, a whole 1/2 inch short!!!! So that means you're still getting 11/12 inches of sub bread. Give me a break. These Footlong subs are priced lower by the inch than the 6 inch subs and the Subway brand subs, while very good, are priced lower than several competitors. So let these disgruntled nuts go buy from Firehouse or Jersey Mikes. Will nutcases like these be happy if Subway puts on their signs and ads a disclaimer that the footlong is 11 1/2 inches of bread instead of 12 full inches? Maybe Subway will raise their prices to recoup legal fees. Are we becoming a nation of lawsuit-happy people? Any judges with common sense would rule against these guys but there are bad judges on the bench, so who knows?.
ski99
Jan 25, 2013 3:39 PM CST
If there is any common sense judgements left in this country, when these 2 lose their law suit, Subway will sue them back to the soup line.
Daniel-from-TN
Jan 25, 2013 3:23 AM CST
Subway just needs to add a comment in its advertising stating that "footlong" is the prebaked length of it buns. Other restaurants avoid similar legal trouble by claiming that a "quarter-pound" burger is its precooked weight.