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Woman Enters Wrong Account Number, Loses $42K

British hairdresser wanted to put money away

By Neal Colgrass,  Newser Staff

Posted Feb 10, 2013 6:07 PM CST

(Newser) – One click on a keyboard, and Sally Donaldson was sending her money to the wrong person. The British hairdresser says she planned to transfer her monthly pay of about $1,500 to her husband's account, but mis-typed one digit of his account number. The heartbreaker: They only noticed the error two years later, after losing $42,000. And the bank, Nationwide, refuses to return the money, the Guardian reports.

The bank argues that the lucky recipient has already withdrawn the money from ATMs, so getting it back is impossible. And the transfers are hardly the bank's fault. "Phone calls to Nationwide that night, many tears, and numerous subsequent calls and letters, have left us with just £1,000 returned," says Donaldson—which isn't her real name. How she failed to notice the problem for two years is another story. The Guardian partly blames paperless bank statements, which are easier for customers to ignore than snail-mail versions. (An Arkansas couple recently had a much rosier financial tale to tell.)

Stock photo of woman typing on her computer.
Stock photo of woman typing on her computer.   (Shutterstock)
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COMMENTS
Showing 3 of 41 comments
People_Suck
Feb 15, 2013 6:05 PM CST
Her husband didn't notice his account balance wasn't growing?
SuperLemonTony
Feb 12, 2013 11:50 AM CST
Well if you can go "TWO YEARS" without noticing 1500 week gone from your account. Then you have TOO MUCH MONEY and should never see a penny back.  I mean come on, even Corky from Life Goes On knew when his lunch money was missing from his sock drawer.
No-Left-Turn
Feb 11, 2013 9:35 PM CST
I check all my accounts once per month, balance my checkbook every month, and have my credit card company send me an Email for all charges over $250. While it's unfortunate this woman is out so much, you take that risk when you have no process to watch your own money.
 

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