Facebook to Crack Down on Hate Speech
Admits previous moderation has failed
By Ruth Brown, Newser Staff
Posted May 29, 2013 11:17 AM CDT
The Facebook logo is displayed outside of Facebook's new headquarters in Menlo Park, California.   (AP Photo/Paul Sakuma)

(Newser) – Facebook came under fire last week—or more fire than usual—after feminist groups demanded the site take action against pages promoting violence against women, prompting Nissan and other companies to pull their ads from the site until the issue was addressed. Response has been swift: The social media service has now admitted that, despite prohibiting hate speech in its terms and conditions, it hasn't done a very good job enforcing the rules, and says it will improve its policies and moderation processes to crack down on the offending pages, the New York Times reports.

"In recent days, it has become clear that our systems to identify and remove hate speech have failed to work as effectively as we would like, particularly around issues of gender-based hate," the Facebook Safety Team wrote in a blog post, outlining a five-step plan, including updated guidelines, better training for moderation teams, and increased accountability for creators of content that is not just deemed "hate speech" but anything "cruel or insensitive." The last part is a particularly interesting development, notes PC World, because the site will now take the old "name and shame" approach, requiring anyone who posts "cruel or insensitive humor" to put their real name to it.

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Showing 3 of 35 comments
HappyHeimlich
May 31, 2013 5:21 AM CDT
"$ocial ? media " could really use a sarcasm sniffing app. People seem to have more ego than brains, and any thing offends somebody somewhere. Get over to your sanctioned fenced-in compound and speak your mind quietly.
iq145
May 30, 2013 11:57 PM CDT
Moderation? Here we go... It's actually a Big Brother inspired CONTROL over what they want people to say! This way their website looks and appears sweet and friendly and nice. That's better to attract investors!
normal
May 30, 2013 6:15 PM CDT
Does PC World represent Politically Correct World now? Seriously, everyone is a bit too sensitive.