Many Still Can't Enroll on Health Site: Insurers
Insurers still in dark about some who've enrolled
By Matt Cantor, Newser User
Posted Dec 2, 2013 10:03 AM CST
This photo of part of the HealthCare.gov website page featuring information about the SHOP Marketplace is photographed in Washington, Wednesday, Nov. 27, 2013.   (AP Photo/Jon Elswick)

(Newser) – Many of HealthCare.gov's well chronicled problems have reportedly been fixed, but that doesn't mean it's ready for prime time, insurers say. The site's ability to send consumer data to insurance companies remains flawed, and "until the enrollment process is working from end to end, many consumers will not be able to enroll in coverage," says insurance trade group head Karen Ignagni. People have been calling insurers thinking they've signed up for a plan, but insurers have been missing some information—or lack any record of the transaction, the New York Times reports. Although insurers "don’t have the responsibility or the capability to fix the system, they’re reliant on it," says one consultant.

"Somehow people are getting lost in the process," says one exec. "If they go to a doctor or a hospital and we have no record of them, that will be very upsetting to consumers." Sometimes, it remains unclear how much coverage the government is paying for, and insurers are concerned about late payments from the government. Some insurers and states are pushing for a way to leapfrog the federal site, the Wall Street Journal reports. Connecticut, for instance, wants to rely on its own data for confirming enrollees' citizenship and other information.

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Showing 3 of 71 comments
htuttle
Dec 2, 2013 9:20 PM CST
No security ever built into Obamacare site: Hacker http://www.cnbc.com/id/101225308
backpath2
Dec 2, 2013 4:42 PM CST
The next time you're out shopping for something, imagine what it would be like to live in a world where the government ordered you to buy something you did not want, with fines and jail time, if you refused. You can stop imagining. You now live in that world.
laxman23
Dec 2, 2013 4:21 PM CST
It is winter and your furnace breaks down. The service technician visits your house to make repairs. When he's finished, he tells you most of the problems have been fixed and that the furnace should work 90% of the time. Would you consider your furnace repaired? If your answer is no, shouldn't we expect the same standards to apply to our government's quality of work?