Veteran: American Airlines Banned My Service Dog

Kevin Crowell says he and his family were removed from the plane
By Newsy, a Newser Video Partner
Posted May 12, 2014 3:23 PM CDT

(Newser) – A US Army veteran says American Airlines crew members denied him the right to have his service dog by his side while flying. Kevin Crowell and his family had just attended a Wounded Warriors Project event in Key West. Prior to the incident, the veteran and his service dog had already flown from their home in Jacksonville without conflict. The retired veteran served 20 years in the military, sustained injuries in combat, and at times practically leans on his dog, Bella, for support. After they were removed from the plane, the family rented a car and drove back home.

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