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Amazon 'S3' Server Offline for Hours

Friday outage leaves businesses in the dark with customers

By Jim O'Neill,  Newser User

Posted Feb 16, 2008 8:42 AM CST

(Newser) – Part of Amazon.com’s 2-year-old Simple Storage Service went down for several hours Friday, leaving some customers in the dark and unable to access their own files, reports PC World. The pay-as-you-go “S3” service is used by companies to run websites and warehouse large amounts of data. The outage was resolved by 7am Pacific Time for most users.

The service interruption occurred at one of the three data centers Amazon maintains for their “cloud computing” services and prompted a flurry of activity on the service’s web forum from nervous customers worried about losing data and the impact the outage was having on their businesses. Amazon last year guaranteed 99.9% monthly uptime for S3.

Jeff Bezos, Amazon.com founder and CEO, talks about endless.com, an Amazon.com web site during the Amazon shareholders meeting in Seattle on June 14, 2007. (AP Photo, Marcus R. Donner)
Jeff Bezos, Amazon.com founder and CEO, talks about endless.com, an Amazon.com web site during the Amazon shareholders meeting in Seattle on June 14, 2007. (AP Photo, Marcus R. Donner)   (Associated Press)
Packaged copies of J.K. Rowling's latest book, Harry Potter and the Deathly Hallows, come off a conveyer belt inside the Amazon.com fulfillment center in Fernley, Nev., Monday, July 16, 2007. The final Harry Potter installment went on sale July 21, 2007. (AP Photo/David Calvert)
Packaged copies of J.K. Rowling's latest book, "Harry Potter and the Deathly Hallows," come off a conveyer belt inside the Amazon.com fulfillment center in Fernley, Nev., Monday, July 16, 2007. The final...   (Associated Press)
Amazon.com employees prepare to ship hundreds of thousands of copies of J.K. Rowling's Harry Potter and the Deathly Hallows, inside the Amazon.com fulfillment center in Fernley, Nev., Monday, July 21, 2007. Amazon.com Inc. is expected to release quarterly earnings on Tuesday, July 24, 2007. (AP Photo/David...
Amazon.com employees prepare to ship hundreds of thousands of copies of J.K. Rowling's "Harry Potter and the Deathly Hallows," inside the Amazon.com fulfillment center in Fernley, Nev., Monday, July 21,...   (Associated Press)
Jeff Bezos, Amazon.com, founder and CEO, takes questions from shareholders during the Amazon shareholders meeting in Seattle in this June 14, 2007 file photo. Amazon.com Inc. is expected to release quarterly earnings on Tuesday, July 24, 2007. (AP Photo/Marcus R. Donner, file)
Jeff Bezos, Amazon.com, founder and CEO, takes questions from shareholders during the Amazon shareholders meeting in Seattle in this June 14, 2007 file photo. Amazon.com Inc. is expected to release quarterly...   (Associated Press)
Amazons S3 service was down for hours Friday.
Amazons S3 service was down for hours Friday.   (ShutterStock)
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