Glitch Causes Bank Customers to See Billions in Charges 'My wife is going to kill me' By Newser Editors and Wire Services Posted Nov 27, 2015 3:54 PM CST 14 comments Comments (Shutterstock) (Newser) – A technical glitch meant some First Hawaiian Bank customers logged on to their accounts to find that they appeared to be billions—or sometimes more than a trillion dollars—in the red. KHON-TV reports that bank officials say the glitch was visible to customers who logged on to their accounts during a 20-minute window Wednesday. They say no actual customer information or balances were affected by the issue. Customers who logged in at that time saw outstanding balances of at least $710 billion. Kauai resident George White says when he saw the error all he could think was, "Well, my wife is going to kill me." First Hawaii Bank said in a statement that the issue was resolved quickly and that the bank apologized to customers who were inconvenienced.