5 Most Hated Companies in US
One on the list may surprise you
By Jenn Gidman,  Newser Staff
Posted Jan 10, 2017 4:33 PM CST
Comcast takes "top" honors.   (Jeff Fusco/AP Images for Comcast)

(Newser) – To be equally loathed by employees, customers, and the general public, a company really hasn't been taking care of its brand. Per Yahoo Finance, 24/7 Wall St. looked at American Customer Satisfaction Index surveys, worker diatribes on Glassdoor, and its own questionnaire to gauge which firms ranked lowest in customer satisfaction. It came up with a dozen companies at the bottom, the majority of which "had among the highest share of respondents reporting generally negative customer experiences." Sitting in the "winner's" spot at No. 1: Comcast, though the descriptor for that company acknowledges that "internet service provider and subscription television service industries are not known for superior customer service" overall. The five most-hated companies in the US:

  1. Comcast
  2. Bank of America
  3. Mylan
  4. McDonald's
  5. Wells Fargo
The complete list here. (Here are the most and least successful companies of 2016.)
 

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