Apology Could 'Fundamentally Change' Apple

But investors should be celebrating, according to one source
By Michael Harthorne,  Newser Staff
Posted Dec 29, 2017 12:16 PM CST

  • BGR states "there are plenty of annoying things about" Apple's apology. For one, the company failed to acknowledge "that it misled iPhone users" when it took their "faith and support for granted."
  • But tech analyst Daniel Ives tells CNBC the apology—targeted at people "on the fence" about getting a new phone—was a good idea. "This was a PR nightmare and this is something they needed to stop head-on," he says.
  • As part of its apology, Apple lowered the cost of replacing an iPhone battery from $79 to $29 for a limited time. But for people no longer trusting Apple on battery issues, the Daily Dot lays out a few other options for replacement, including doing it yourself.

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