America's 10 Most Loathed Companies

Equifax tops the list
By Jenn Gidman,  Newser Staff
Posted Jan 23, 2018 9:40 AM CST
Bad customer service won't endear a company to the masses.   (Getty Images/fizkes)

(Newser) – If you've ever felt neglected, ignored, or even scammed by a company, well, 24/7 Wall St. has figured out who's the best at being the worst. The site looked at a variety of consumer surveys, using three main metrics—customer service, financial performance, and how happy workers are—to see which companies Americans give an unambiguous thumbs-down to. Some of these companies are dogged by headline-making scandals, while others are simply plagued by bad service, shoddy security of customer data, or even "deceitful" business practices. Here, in ascending order, the most despised picks:

10. Cigna
9. Spirit Airlines
8. Vice Media
7. Sprint
6. Foxconn Technology Group

Read on for the top five.

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