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Competition for Cable Customers Turns Nasty

The cable wars turn nasty as telcos fight for a beachhead

By Jim O'Neill,  Newser User

Posted Apr 28, 2008 9:05 AM CDT

(Newser) – The battle for a larger share of TV customers has taken a nasty turn as companies like Time Warner, DirecTV, and Verizon hone ad campaigns highlighting rivals' shortcomings, the Wall Street Journal reports. It's not the first time operators have taken shots at each other, but it signals a ramping-up of marketing wars as the industry gets more crowded.

Telcos AT&T and Verizon are spending big to horn in on cable, offering triple-play packages of phone, cable TV, and high-speed Internet. The competition is forcing cable to spend more to keep existing customers and acquire new ones, while telcos, with their nascent offerings, work to replace deteriorating landline business with high-profit, higher-tech products.

A technician for Comcast Corp. heads out on a job.
A technician for Comcast Corp. heads out on a job.   (AP Photo/Douglas C. Pizac, File)
Buildings on Market Street are seen reflected in a Verizon sign in Philadelphia.
Buildings on Market Street are seen reflected in a Verizon sign in Philadelphia.   (AP Photo/Matt Rourke, file)
Time Warner is ramping up its marketing.
Time Warner is ramping up its marketing.   (AP Photo/Diane Bondareff)
The DirecTV building is seen in El Segundo, Calif.
The DirecTV building is seen in El Segundo, Calif.   (AP Photo/Reed Saxon, file)
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