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Detente Mellows Wal-Mart's Once-Virulent Foes

Retailer finds middle ground with detractors

By Jim O'Neill,  Newser User

Posted Jun 5, 2008 10:21 AM CDT

(Newser) – Wal-Mart, more accustomed to being lambasted than lauded by its critics, is seeing a shift in public opinion, reports the New York Times. The mega-retailer has reached accords with some of its most ardent detractors, even listening to their advice on issues like employee health care. The company, too, has gone green, becoming the largest retailer of energy efficient light bulbs.

The change has been good for business, analysts say, allowing the company to disband the flying squad it kept on hand to deal with negative public relations generated by groups like Wal-Mart Watch, WakeUpWalMart.com, and union campaigns that vilified the retailer. “It definitely has helped the company,” a retail analyst tells the Times. “Those attacks hurt Wal-Mart.”

The outside of a new Wal-Mart supercenter is seen, April  29, 2008 in Maumelle, Ark.
The outside of a new Wal-Mart supercenter is seen, April 29, 2008 in Maumelle, Ark.   (AP Photo/Mike Wintroath)
In this May 8, 2008 file photo, a shopper leaves a Wal Mart Supercenter in Gilbert, Ariz.
In this May 8, 2008 file photo, a shopper leaves a Wal Mart Supercenter in Gilbert, Ariz.   (AP Photo/Matt York, file)
Shoppers walk to the Wal-Mart store in Anchorage, Alaska Tuesday, May 13, 2008.
Shoppers walk to the Wal-Mart store in Anchorage, Alaska Tuesday, May 13, 2008.   (AP Photo/Al Grillo)
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