Company will be more up-front ... but not cheaper
(NEWSER) - Ticketmaster has finally acknowledged the seemingly obvious: that its service fees are annoying and cause some people to abandon the ticket-buying process entirely. In the company’s new blog , CEO Nathan Hubbard attributes the universal hatred of service fees to the fact that buyers “don’t understand what the heck they are for." So he goes on to break down who and what some of the fees go to: "promoters, venues, teams, artists and, yes, ticketing companies." He also unveils the company’s new plan to be more up-front about the fees. More»
