Skies unfriendlier than ever
(NEWSER) - Airline passengers on domestic flights are unhappier than they've been in years, with consumer complaints up 60%, according to the annual Airline Quality Rating survey. Long delays, cancellations, overbooking, late arrivals, and lost baggage accounted for most of the complaints, which haven't been this bad since 2000, reports the AP. Complaints doubled on US Airways and Comair, and increased for 15 out of 16 carriers in the study. The sole exception was Mesa Airlines. More»
