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Recession's Victims Overwhelm Libraries

Surge in jobseekers, homeless, and crime stresses out library staff

By Rob Quinn,  Newser Staff

Posted Apr 2, 2009 7:22 AM CDT

(Newser) – Libraries that once worried about staying relevant are finding themselves on the front line of the recession, the New York Times reports. Attendance has surged as the newly unemployed—some of whom can't read or write or navigate the Internet—use facilities to write resumés and search for jobs, often with the assistance of staff. But theft and violence are up as well, and many librarians are feeling overwhelmed by the job's new demands.

"I guess I’m not really used to people with tears in their eyes,” a librarian in a well-off Chicago suburb said. “It has been unexpectedly stressful. We feel so anxious to help these people." Her library—which beefed up security after one homeless man stabbed another on its front steps—is doing its best to cope with the new pressures. A job-search desk has been created and employees are being given advice on how to deal with distraught patrons.

Cheryl Fellows, 47, of Germantown, Md., center, searches for jobs on a computer with her daughter Brittney Capps, 19, at the Germantown Public Library in on Friday, Feb. 6, 2009. I'm looking for electrical jobs, plumbing, I'll do any kind of manual labor like that, says Fellows, a mortgage broker...
Cheryl Fellows, 47, of Germantown, Md., center, searches for jobs on a computer with her daughter Brittney Capps, 19, at the Germantown Public Library in on Friday, Feb. 6, 2009. "I'm looking for electrical...   (AP Photo/Jacquelyn Martin)
Almost every  work station is in use inside the Cincinnati/Hamilton County Public Library, Wednesday, Jan. 21, 2009. The library has seen a big increase in people using facilities to look for work.
Almost every work station is in use inside the Cincinnati/Hamilton County Public Library, Wednesday, Jan. 21, 2009. The library has seen a big increase in people using facilities to look for work.   (AP Photo/Al Behrman)
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We hope things get better. The library is a place where people tend to congregate, and from a public and government standpoint, you can’t really restrict people.
- Lt. Paul Vernon, a spokesman for the Los Angeles Police Department,

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COMMENTS
Showing 2 of 2 comments
Caps
Apr 4, 2009 3:28 AM CDT
Maybe Laura Bush can get a job.
Derni
Apr 2, 2009 12:26 PM CDT
Its great to know there's people out there helping others through this most difficult time. Thank you

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