For BlackBerry users, the lure of the iPhone can be hard to resist, despite the Apple device's lack of a keyboard and AT&T-only service policy. The Wall Street Journal followed five BlackBerry users who switched to the iPhone and charted the highs and lows: All of them said they adjusted quickly to typing on the screen, though some said they were typing slower. Several complained about the iPhone's inferior battery life, and others wished they still had BlackBerry's IM service.
The Safari web browser bundled with the iPhone drew raves, but some switchers were frustrated by the inability to run multiple applications simultaneously, say, listening to Pandora while checking email. But the icing on the cake was the App Store, which has 65,000 programs to BlackBerry's 2,000 and led the new users into a frenzied downloading binge, pointing to what could be Research in Motion's chief vulnerability in the long term.