The iPhone has a slick package and a supercool image--but when it comes to speed, the gadget can be a clunker, the New York Times reports. Customers are fed up with the long waits that stem from heavy traffic on the AT&T network, currently the only one available to iPhone users. They use the internet to download, watch, and listen as much as 10 times more than typical smartphone owners.
“It’s so slow, it feels like I’m on a dial-up modem,” says one user. It’s a particular problem in areas where lots of people are weighing down the network. But the trouble won’t belong only to AT&T for long—as other networks start embracing higher-tech phones, they’ll face the same concerns.