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24th Suicide Hits France Telecom

Stressed-out call center worker jumps from bridge, blames company

By Rob Quinn,  Newser Staff

Posted Sep 29, 2009 4:10 AM CDT

(Newser) – A call-center worker has become the 24th victim of what France Telecom calls a "spiral of suicides" among its employees over the last 18 months. The 51-year-old father of two jumped from a bridge onto a highway during morning rush hour in a small town in the French Alps, the Independent reports. He left a note blaming "the atmosphere at work" for his suicide. Union officials say the man had been under pressure since being shifted to a role cold-calling potential customers.

French government officials recently met with executives to insist the company devise a plan to address the problem. "This is shameful," said a union spokeswoman. "He was working in a call-center which was known to be insufferable. There was no interest in people as individuals, no humanity. They only cared about figures. The employees were treated like minced meat."

People stand by the entrance to the headquarters of France Telecom SA in Paris.
People stand by the entrance to the headquarters of France Telecom SA in Paris.   (AP PHOTO/Michel Euler, file)
The French government has urged France Telecom to deal with the problem of suicides among its workers.
The French government has urged France Telecom to deal with the problem of suicides among its workers.   (AP Photo/Jacques Brinon, file)
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They only cared about figures. The employees were treated like minced meat. - Patrice Diochet, from the CFTC Catholic trade union federation

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COMMENTS
Showing 3 of 5 comments
Snarfeh
Sep 30, 2009 2:05 AM CDT
He was stupid for committing suicide over it, yeah, but I also think he had a job with some very unrealistic objectives. I don't know how well employment is doing over there, but still, seems he could have found something else. Hell, I would work in a McDonald's if I had to....and glad I don't have to....yet.....
Thinker
Sep 29, 2009 12:02 PM CDT
Sounds like France is finally adopting some of America's corporate business practices.
youngblood
Sep 29, 2009 10:42 AM CDT
You kill yourself because you don't like your job?!!
 

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