Sidekick Users Revolt Over Mass Data Loss

Forums crowded with angry users; some threaten lawsuit
By Kevin Spak,  Newser Staff
Posted Oct 12, 2009 1:36 PM CDT
In this product file photo provided by T-Mobile shows the T-Mobile Sidekick LX, is shown.   (AP Photo/T-Mobile, file)
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(Newser) – Sidekick users are on the warpath after learning Microsoft and its subsidiary, the ironically named Danger Inc., have lost all their data, permanently, in a server crash. T-Mobile offered to credit users a free month of data service, but that didn’t mollify the people on T-Mobile’s support forums, ComputerWorld reports. By midday today, 3,600 had posted angry messages, with most threatening to dump their phones.

“I just spoke to a lawyer,” said one user. “He informed me he would be happy to start a class-action suit against T-Mobile. He said he could not only get us out of our contracts, but can more than likely get $50 per contact lost.” Microsoft and T-Mobile issued a statement saying they were working on recovering the data but “the likelihood of a successful outcome is extremely low.”