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Microsoft Recovers Nearly All Lost Sidekick Data

Meltdown not as bad as feared; minority of users affected

By Kevin Spak,  Newser Staff

Posted Oct 15, 2009 11:29 AM CDT

(Newser) – It turns out Sidekick users will get “most if not all” of their data back, Microsoft announced today. The company now believes that only a minority of users were affected by the blackout. Until now, the company had painted a much bleaker picture, saying Saturday that though it would try to restore the data, “the likelihood of a successful outcome is extremely low." Sabotage was not to blame, notes TechCrunch.

“The outage was caused by data loss in the core database and the back-up," said a Microsoft statement. "We rebuilt the system component by component, recovering data along the way. This careful process has taken a significant amount of time, but was necessary to preserve the integrity of the data.”

Students use their T-Mobile Sidekicks at Boston Arts Academy in Boston.
Students use their T-Mobile Sidekicks at Boston Arts Academy in Boston.   (AP Photo/Charles Krupa, file)
In this product file photo provided by T-Mobile shows the T-Mobile Sidekick LX, is shown.
In this product file photo provided by T-Mobile shows the T-Mobile Sidekick LX, is shown.   (AP Photo/T-Mobile, file)
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COMMENTS
Showing 3 of 3 comments
bewilderbeast
Oct 16, 2009 8:55 AM CDT
"Nearly all" - That's GOOO-OOD (for Microsoft). Next they'll be making bug-free software.
JoeQ
Oct 15, 2009 5:53 AM CDT
It was hard to believe that they didn't have plenty of backups. The lawyers circling like vultures probably boosted their motivation.
BeatBlaster
Oct 15, 2009 4:57 AM CDT
See what a little bit of sleep can do for sysadmins? :)

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