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MONDAY, NOVEMBER 23, 2009
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4

Microsoft Recovers Nearly All Lost Sidekick Data

Meltdown not as bad as feared; minority of users affected

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(Newser) – It turns out Sidekick users will get “most if not all” of their data back, Microsoft announced today. The company now believes that only a minority of users were affected by the blackout. Until now, the company had painted a much bleaker picture, saying Saturday that though it would try to restore the data, “the likelihood of a successful outcome is extremely low." Sabotage was not to blame, notes TechCrunch.

“The outage was caused by data loss in the core database and the back-up," said a Microsoft statement. "We rebuilt the system component by component, recovering data along the way. This careful process has taken a significant amount of time, but was necessary to preserve the integrity of the data.”

Students use their T-Mobile Sidekicks at Boston Arts Academy in Boston.
Students use their T-Mobile Sidekicks at Boston Arts Academy in Boston.   (AP Photo/Charles Krupa, file)
In this product file photo provided by T-Mobile shows the T-Mobile Sidekick LX, is shown.
In this product file photo provided by T-Mobile shows the T-Mobile Sidekick LX, is shown.   (AP Photo/T-Mobile, file)
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BeatBlaster
Oct 15, 09 11:57 AM CDT
See what a little bit of sleep can do for sysadmins? :) Reply
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JoeQ
Oct 15, 09 12:53 PM CDT
It was hard to believe that they didn't have plenty of backups. The lawyers circling like vultures probably boosted their motivation. Reply
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nohuiam
Oct 15, 09 10:05 PM CDT
Yeah, but what about all the hotmail addy's and saved mail they deleted when they changed their policy back about 6 years ago to saying you had to log in every 30 days. I was without a computer for a couple of months and lost long time contacts and important documents I'll never find again. Reply
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bewilderbeast
Oct 16, 09 3:55 AM CDT
"Nearly all" - That's GOOO-OOD (for Microsoft). Next they'll be making bug-free software. Reply
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