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AT&T Looks to Rein In iPhone Data Hogs

Company may have to revamp how it bills customers

By John Johnson,  Newser Staff

Posted Dec 9, 2009 6:15 PM CST

(Newser) – AT&T says it's working on ways to keep some iPhone customers from hogging everybody else's bandwidth. It will unveil a series of "incentives" early next year, which could include charging customers based on how much data they use rather than offering an "unlimited" plan, reports the Wall Street Journal. "We're aware of the issue," said a company official, who added that the majority of iPhone customers would not be affected.

Part of the solution also could involve network upgrades in New York and San Francisco, an expensive prospect for the carrier. The company official held out hope for a simpler fix: "What we actually found out is customers didn't know how they were using data ... but once you alerted them to it, they actually reduce their consumption significantly."

An Apple iPhone 3GS.
An Apple iPhone 3GS.   (AP Photo/Paul Sakuma, file)
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COMMENTS
Showing 3 of 6 comments
ClingingToHope
Dec 10, 2009 12:47 PM CST
I bet there's an app for that.
Yourself
Dec 10, 2009 12:24 PM CST
soooo then why not put out a list of the top 5-10 ways people are using more then expected, see if that helps drop the "accidental bandwidth hogging"
NewNewser
Dec 10, 2009 6:10 AM CST
If they remove unlimitted - will they let you out of your contract and return the money spent on the phone, when that was the whole purpose of buying the phone?

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