'Unintended Consequence' fee intended to chide transportation department
(NEWSER) - Spirit Airlines is angry over a new Department of Transportation rule—and it's making sure customers know it, by slapping a $2 "Department of Transportation Unintended Consequence Fee" on all tickets. The new rule, which went into effect last week, requires airlines to give customers a full refund, without additional fees, if the customer requests one within 24 hours of booking a flight, USA Today explains. More»