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Troubled Sprint Woos Angry Subscribers

New CEO tries personal approach with customers, staff

By Matt Cantor,  Newser Staff

Posted Jul 8, 2008 9:52 AM CDT

(Newser) – Facing upset customers, merger fallout, and peeved execs, Sprint’s new CEO started the job with his work cut out for him. The company has the sector's highest rate of customer dissatisfaction. But by getting personal with patrons and employees, new boss Daniel Hesse is...   Read full story »

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