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Online, Everyone's a Critic—but Not So Critical

Customer reviews tend to be positive

By Kevin Spak,  Newser Staff

Posted Oct 5, 2009 11:19 AM CDT

(Newser) – Online reviewers are a little like T-Ball parents: To them, everyone’s a winner. Though the Internet is laden with snark and meanness, customer reviews are a bastion of the positive, with the average grade sitting at about 4.3 out of 5 stars, according...   Read full story »

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