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Call Centers Go From Booming to Begging

India's maturing economy takes shine off customer-service sector

By Jason Farago,  Newser Staff

Posted Oct 18, 2007 1:04 PM CDT

(Newser) – India's call centers are the classic symbol of how outsourcing has helped the world's second-largest country to boom, but Time reports that the sector is suffering as India grows richer and better educated. College graduates who several years ago aspired to work in a call...   Read full story »

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