Southwest Airlines

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After Deadly Flight, Southwest Passengers Will Get $5K

Airline also will give them $1K travel vouchers after jet engine fatally injures woman

(Newser) - Southwest is sending a letter of apology, a $5,000 check, and a $1,000 travel voucher to passengers who were on a flight that made an emergency landing in Philadelphia following an engine explosion. Chairman Gary Kelly says in the letter that the money is to help cover any... More »

Passengers Weren't Using Oxygen Masks Correctly

The masks are supposed to cover the nose as well as the mouth

(Newser) - The first passenger fatality on a US airline in almost a decade seems unimaginable: Witnesses say 43-year-old Jennifer Riordan of New Mexico was partially sucked out of a Southwest Airlines plane Tuesday—she later died—when an engine exploded, smashing a window in her row. While rare, this kind of... More »

'I Thought We Were Goners'

Passenger describe terror on Flight 1380

(Newser) - Passengers say they went through 22 minutes of terror after an engine blew on a Southwest Airlines 737-700 Tuesday, forcing it to make an emergency landing in Philadelphia. Some say they prayed and tried to comfort those around them as the oxygen masks fell amid a steep descent. Other say... More »

Passengers: Southwest Pilot Had 'Nerves of Steel'

Tammie Jo Shults praised as a hero

(Newser) - A woman was fatally injured when an engine blew on a Southwest Airlines flight with 149 people on board Tuesday—but survivors say it could have been a much greater tragedy if not for pilot Tammie Jo Shults. The 56-year-old, who was one of the first female fighter pilots in... More »

Woman Killed in Southwest Engine Explosion Identified

She was reportedly a New Mexico mom of two

(Newser) - A bank executive and mother of two from New Mexico has been identified as the woman who died after a Southwest Airlines jet plane blew an engine and got hit by shrapnel that smashed a window. News of Jennifer Riordan's death was first shared by the assistant principal of... More »

1 Dead After Scary Southwest Emergency Landing

No further details were given on how victim was killed

(Newser) - One person died when a Southwest Airlines jet had to make an emergency landing in Philadelphia on Tuesday after the left side engine blew. In announcing the death, the National Transportation Safety Board chief did not offer any further details, but the Philadelphia Inquirer earlier reported that at least one... More »

Panicked Passengers Jump Off Wing After Emergency Landing

Southwest flight lands after crew notices strange smell in cabin

(Newser) - A Dallas-bound flight made an emergency landing at Albuquerque International Sunport, sending panicked passengers leaping from a wing onto the tarmac after crew members screamed at them to get away from the aircraft, passengers and officials said. Southwest Flight 3562 took off from Phoenix on Sunday night and was headed... More »

Emotional Support Dog Bites Child on Flight

Southwest says it will review policies for support, service animals

(Newser) - An emotional support dog bit a young girl's head before a Southwest Airlines flight Wednesday, leading to the removal of a passenger from the plane and a 20-minute delay, CBS News reports. Southwest spokesperson Melissa Ford tells Bloomberg the girl, who is around 6 years old, approached the dog... More »

Airline Cancels 220 Flights After Running Low on De-Icer

Southwest axed all flights from Chicago airport

(Newser) - Thousands of travelers booked on Southwest Airlines flights out of Chicago's Midway Airport had to change their plans after the airline found out that it didn't have enough de-icing fluid—for the second time this winter. An airline spokesperson said Southwest had "actively worked to manage" its... More »

Southwest, American to Pay Bonuses After Tax Bill

And also order more planes

(Newser) - Airlines are sharing some of their tax-law windfall with employees and Boeing, the AP reports. American and Southwest said Tuesday that they will pay employees bonuses of $1,000 each, a gesture that American said would cost $130 million. Southwest also said that it exercised options to buy more new... More »

Flyers Freak Out Over Being Denied Cigarettes, Champagne

In two separate incidents that both happened Saturday

(Newser) - It was an eventful weekend for some airline passengers, who had to deal with outbursts over champagne—and threats against their lives. First to Sacramento, where a woman was removed from a Southwest Airlines flight that arrived from Portland on Saturday, reports KOIN . Officials say the woman tampered with a... More »

Mid-Air Concerts Not Music to Some Flyers' Ears

Southwest announces new deal for in-flight performances

(Newser) - It's a good thing people aren't prone to panic, frustration, and anger when it comes to air travel. The Current reports Southwest Airlines and Warner Music Nashville announced a new deal this week that will see country musicians performing in-air concerts during some Southwest flights. And if that... More »

Surprise Help to the Rescue During Southwest Emergency

20 doctors stood up to help sick man who'd passed out during the flight

(Newser) - An apple a day may keep the doctor away, but a panicked cry for help on a plane can bring almost two dozen. That was the experience on a Southwest Airlines flight from Atlanta to Houston last week, NBC News reports, when retired Air Force Col. Tom McCay fell unconscious... More »

Cops: Okla. Airport Gunman Was Ex-Southwest Worker

He quit after refusing alcohol test last year

(Newser) - A man who gunned down a Southwest Airlines employee outside of Oklahoma City's airport likely did so in retaliation for having lost his own job with the airline last year, police said Wednesday. Lloyd Dean Buie, 45, killed 52-year-old Michael Winchester on Tuesday as Winchester was leaving work and... More »

Cops: Oklahoma Airport Murder Wasn't Random

Victim is the father of a Kansas City Chiefs player

(Newser) - Oklahoma City police investigators are trying to figure out why a man waited to gun down an airline employee outside Will Rogers World Airport in an ambush that prompted authorities to shut down the state's busiest airport for hours. Police Capt. Paco Balderrama says the suspected shooter was found... More »

Southwest Employee Killed in Airport Shooting

All flights have been canceled at Will Rogers World Airport in Oklahoma City

(Newser) - A Southwest Airlines employee has died after being shot at Will Rogers World Airport in Oklahoma City, the AP reports. Southwest spokesperson Brandy King confirmed the victim was an employee and says in a news release that the airline is cancelling all flights scheduled to depart Oklahoma City for the... More »

Cop Helps Boy Get Home After Dad Dies on Vacation

Police officer traded his reward miles to get boy a flight

(Newser) - It should have been a dream father-son vacation. Instead, a 13-year-old Illinois boy was left stranded alone in California when his 37-year-old dad died unexpected Sunday, reports My News LA . Because the boy had missed his scheduled flight home amid the chaos and had no relatives in the area, officers... More »

Student Booted From Flight Over Phone Call

Khairuldeen Makhzoomi calls it anti-Muslim bias

(Newser) - Southwest Airlines recently removed a college student from a flight after he was heard speaking Arabic on his cellphone, the New York Times reports. The student, Khairuldeen Makhzoomi—who had emigrated to the US from Iraq with his family in 2010—says he was only talking about a dinner he... More »

8 Hurt After Plane Rolls Off Nashville Runway

Boeing 737 ended up in grass after landing

(Newser) - Officials say a plane has rolled off a runway at Nashville International Airport, injuring eight people. A Southwest Airlines spokeswoman said in an email Tuesday night that Flight 31 from Houston Hobby Airport to Nashville went off the taxiway around 5:20pm as it approached the arrival gate. She said... More »

Arabic Speaker Briefly Barred From Flight After Complaint

Other passenger was apparently uncomfortable

(Newser) - A Philadelphia man says he is humiliated and upset after he was briefly stopped from boarding a flight from Chicago when another passenger overheard him speak Arabic, making him uncomfortable. Pizza shop owner Maher Khalil emigrated from Palestine 15 years ago and is an American citizen. He says he had... More »

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