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Passengers Air a Record Number of Complaints

Skies unfriendlier than ever

(Newser) - Airline passengers on domestic flights are unhappier than they've been in years, with consumer complaints up 60%, according to the annual Airline Quality Rating survey. Long delays, cancellations, overbooking, late arrivals, and lost baggage accounted for most of the complaints, which haven't been this bad since 2000, reports the AP.... More »

Sears Chief Wins Worst CEO Award

Lampert beats out crowded field of execs: MarketWatch columnist

(Newser) - There were lots of rotten CEOs this year, writes MarketWatch’s Herb Greenberg, but the man who stood above (below?) the pack was Sears Chairman Eddie Lampert. Lampert is revered for his brilliant trading at ESL Investments, but he’s a bad retail boss, espousing a profit-over-sales ethos that’s... More »

Not So Fly: Worst US Airlines

Everyone has their travel hell story, but which airlines are the true villains?

(Newser) - Lost luggage, canceled flights and appalling delays seem to be par for the course in air travel these days.  But some airlines are worse than others.  Forbes provides the hit list:
  1. Atlantic Southeast Airlines
  2. Comair (a division of Delta Air Lines)
  3. American Eagle Airlines (a division of American
... More »

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