Continental Airlines

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Fliers Stuck on Planes After United Computer Glitch

It's at least the third big computer outage since June

(Newser) - Thousands of United Airlines passengers around the globe are stranded at airports and on planes after another computer outage at the world's largest carrier, at least the third major outage for the Chicago-based airline since June. Passengers are being told by pilots and airport agents that computers are down... More »

Gay Couple Sues Airline Over Sex Toy Incident

Toy was removed and taped to top of luggage

(Newser) - A gay couple is suing United Continental Airlines for what they call "extreme and outrageous conduct" concerning a sex toy discovered in their luggage. Virginians Christopher Bridgeman and Martin Borger are seeking damages for emotional distress, invasion of privacy, and negligence in a Texas court. Returning home from a... More »

United Wings Clipped in Major Computer Glitch

Fliers delayed hours as reservations shut down

(Newser) - A computer system glitch yesterday snarled United Airlines passenger and reservation records, triggering long delays for passengers. The glitch was the latest in a string of snafus since the airline combined computer systems with Continental's in the spring. Some 200 flights were delayed, and the reservation system and website... More »

Passenger With E-Cig Kicked Off Flight

Does it violate 'no-smoking' rules? Continental thinks so

(Newser) - A flight out of Portland had to return to the airport yesterday after a man started puffing on an e-cigarette shortly after takeoff and refused to stop. He was escorted off the plane at Portland International Airport and may face federal charges, reports OregonLive.com . (It's not clear what... More »

To Pinch Pennies, Nonstop Flights ... Stop

United is using smaller plane to fly trans-Atlantic ... and stiff winds spell trouble

(Newser) - Exactly the news frustrated travelers want to hear: In a bid to pinch pennies, many nonstop Continental flights from Europe to the East Coast are, you guessed it, stopping along the way. The latest airplane-related annoyance stems from United Continental Holding's decision to use smaller jets on several trans-Atlantic... More »

Airline Bag Fees Hit $400

At least for an overweight international bag on some airlines

(Newser) - How crazy have airline baggage fees gotten? Well, checking an overweight (that's a 71- to 100-pound) bag will now cost you a whopping $400 on most Continental Airlines international flights. And Continental isn’t alone either, according to a survey of major carriers by USA Today ; United Airlines also... More »

Airlines Banning Short-Faced Dogs

Bulldogs, pugs, boxers prone to overheating during hot flights

(Newser) - More and more airlines are banning flat-faced breeds of dogs and cats for the animals’ safety. Snub-nosed dogs—think pugs, bulldogs, and boxers—and certain exotic cats face full or partial bans on American, Delta, United, Continental, and most recently, Hong Kong’s Cathay Pacific airlines, CNN reports. These breeds... More »

And the Airline With the Most Complaints Is...

...Delta. Overall, complaints about US airlines rocketed 28% last year

(Newser) - If you think flying has gotten worse lately, you're not alone. Airline complaints soared an astounding 28% last year. Oddly, though, actual data reveals that planes improved their performance in a number of areas, with fewer lost bags and bumped passengers, and more on-time arrivals. A co-author of the Transportation... More »

Continental Debuts New 'Fare Holding' Fee

Customers can pay to lock in prices

(Newser) - Continental Airlines has come up with yet another new fee that's likely to become an industry standard. "FareLock" allows customers to lock into low airfares they find for up to a week with no obligation to buy a ticket, the Houston Chronicle reports. It costs at least $5 to... More »

Continental Guilty in 2000 Concorde Crash: Court

Airline, mechanic fined for manslaughter

(Newser) - A French court found Continental Airlines and one of its mechanics guilty of manslaughter today in the crash of a supersonic Concorde jet outside Paris a decade ago that killed 113 people. The court ruled the Houston-based airline must pay a $265,000 fine; the mechanic, John Taylor, must pay... More »

US Air Marshals Who Busted Judge's Wife Flee Brazil

Their passports were confiscated after restraining drunk

(Newser) - Two US air marshals who were charged with assault and had their passports confiscated after arresting a judge's drunk wife on a flight to Brazil used alternate travel documents to flee the country, sources tell CNN . The woman, the wife of a prominent Brazilian judge, bit one of the marshals... More »

Self-Boarding Comes to First US Airport

Houston experiment likely to spread

(Newser) - For Continental passengers flying out of Houston, boarding a plane has become a lot more like getting on the subway. The airport is the first in America to test "self-boarding" gates, in which passengers simply run their boarding passes through a machine before getting on the plane without having... More »

Airline Customer Satisfaction Rises (for Once)

Continental, Alaska, JetBlue and Southwest earn top marks

(Newser) - After three straight years of losing altitude, airline customer satisfaction ratings are on the rise, according to a study released today by JD Power and Associates. Overall satisfaction with North American carriers rose 15 points on a 1,000-point scale, the Chicago Tribune reports, with 10 of 12 airlines improving... More »

Continental, United Merging Into World's Biggest Airline

New behemoth hopes to turn around losses

(Newser) - United and Continental Airlines are joining to form the world's largest airline in a $3 billion deal, the carriers will announce today. The merger will test the notion that the money-losing airline industry can work better on a large scale—and test the Obama administration's antitrust regulators. While the companies... More »

Flight Diverted Over Threat Written on Mirror

Continental flight has to land in North Carolina

(Newser) - Another in-flight threat: Officials say a Continental Airlines flight from Houston to the Washington area has been diverted to North Carolina after a threatening message was written on a bathroom mirror. TSA officials say Continental Flight 3006 was headed for Dulles when it was directed to land at Piedmont Triad... More »

United, US Airways in Merger Talks

Any deal is still several weeks away

(Newser) - Potentially big news for the struggling airline industry: United and US Airways are discussing a merger that would create the country's second-largest carrier, reports the New York Times . Any potential deal is still weeks away and could face any number of problems, including union opposition. The two companies have come... More »

Lost Coat May Lead to Lawsuit

Absentminded lawyer threatens Houston, airline, food court management

(Newser) - Bill Ogletree liked his black leather coat enough to pay $800 for it, but not enough to remember it when he finished eating pizza in the Houston airport and boarded a flight to Las Vegas. So he's threatening to sue the city, Continental Airlines, and the company that manages the... More »

Continental on Trial for Concorde Crash, 10 Years on

(Newser) - It's been 10 years since an Air France Concorde, once the pride of passenger aviation, took off from a Paris airport in flames before crashing into a nearby hotel. Investigations in the years that followed found that the accident was caused by a piece of titanium that had fallen off... More »

Security Scare Closes Newark Airport Terminal

Screening resumes, but man who entered through exit still at large

(Newser) - A Newark Liberty Airport terminal has reopened after a man used a screening exit to enter the facility, setting off a massive manhunt and lockdown. The man had not been located as of around midnight ET. Screening of passengers in Terminal C, which mostly handles Continental traffic, resumed at 10:... More »

Airlines Fined for Stranding Flyers on Tarmac

Dunne 175K for locking passengers on delayed flight

(Newser) - Three airlines have landed $175,000 in federal fines for stranding 47 passengers in a locked plane on a Minnesota tarmac overnight. The passengers were stuck on a Continental Airlines plane—without a working toilet—after crewmembers were told that passengers couldn't disembark because security staff had left for the... More »

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