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SUNDAY, NOVEMBER 8, 2009
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NEWS ABOUT: Dell Inc

Dell Inc stories: 9 news summaries

Picking Up on Frustration, Call Centers Move Back Home

Dell support defeats language barrier

Dec 11, 08 12:28 PM CST
(Newser) - A new service from computer-maker Dell spotlights a customer-service trend: US-based call centers catering to American consumers. Dell users frustrated by language-barrier-induced difficulties they’ve encountered while on the line to India or the Philippines can pay $12.95 per month, the Washington Post reports, for access to a domestic... More »

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outsourcing • call center • Dell Inc • customer service • tech support

Downturn Derails Dell's Turnaround 

Cost-cutting kills off plans for flashy new product lines

Nov 28, 08 8:17 AM CST
(Newser) - Shifting consumer demand and the sagging economy spell trouble for Dell's turnaround strategy, the Wall Street Journal reports. Founder Michael Dell had been making progress since returning to the company last year with a two-pronged rescue plan, but weak sales mean his goals of cutting costs at the low end... More »

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Dell • Michael Dell • retail sales • Dell Inc • computer • personal computers • computer sales • financial crisis

 Dell Boots Up New
  Ultralight Laptop

Latitude weighs 2 pounds, boasts 19-hour battery

Aug 13, 08 2:34 AM CDT
(Newser) - Dell has unveiled a new ultra-portable Latitude laptop to go head-to-head with Apple's MacBook Air. The new entry into the most active segment of the PC market comes with a 12.1-inch screen, weighs just 2 pounds and has a 19-hour battery life with an add-on, reports MarketWatch. More »

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Apple • Dell Inc • MacBook Air • Latitude • E4200 • E4300 • Jeff Clarke • Battery Slice

 Dell Looks to Muscle In on iPod

New player, music service could debut by September

Jul 30, 08 9:42 AM CDT
(Newser) - Dell has decided it’s time for a rematch with Apple’s iconic iPod, and the company is planning to introduce a new digital music player and online download service as early at September, the Wall Street Journal reports. Dell failed in its bid to gain a seat at the... More »

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iTunes • Apple • iPod • Michael Dell • Dell Inc

PC Makers See Big Trouble
in Smaller 'Netbooks'

Web-focused computers, starting at $300, yield little profit, may forecast trend

Jul 21, 08 11:22 AM CDT
(Newser) - Smaller and lighter than most textbooks, “netbooks”—the latest generation of computers used for light computing and surfing the web—are causing heartburn among PC manufacturers who see the low-cost innovation as a threat to already-slim profit margins, the New York Times reports. Perhaps more worrisome to giants... More »

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Acer • Dell Inc • Netbooks • computer hardware • Hewlett-Packard

Indians Pray to the 'Visa God'

Priest uses deity to hook believers hoping to work in the West

Dec 31, 07 4:40 PM CST
(Newser) - Every week, 100,000 worshipers converge on a temple in Hyderabad, India, that honors a local incarnation of the Hindu god Vishnu. But the faithful aren’t praying for good health or fortune: They seek visas to the US and other Western countries, and the deity they’re praying to... More »

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immigration • Microsoft • India • General Electric • visa • Hyderabad • Hindu • Dell Inc • Vishnu • Lord Balaji • Chilkur Balaji Temple • H-1B visa

NEW RELEASE

Dude, This New Dell Is Sweet

Desktop is 'elegant, handsome, and cleverly designed'

Dec 28, 07 6:38 PM CST
(Newser) - The iMac’s latest challenger is coming from an unlikely source: Dell. The maker " long associated with boxy, boring machines" brings the buzz with its newest contender, the XPS One, raves the Wall Street Journal’s Walt Mossberg. The sleek desktop machine, he says, is “elegant, handsome, and... More »

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Apple • Microsoft Windows • Sony • Microsoft Vista • iMac • Mac OS X Leopard • Dell Inc • Dell XPS One • desktop computers

Investors Worry Dell's Road to Recovery is Too Rocky

Quarterly earnings announcement prompts big Wall Street selloff

Nov 30, 07 11:50 AM CST
(Newser) - Computer-maker Dell’s rollercoaster ride isn’t over and it’s left investors woozy. Despite increasing net income 27% in third quarter earnings released yesterday, Dell shares slipped nearly 10% in after hours trading, giving back nearly everything the stock gained leading up to the report and underlining CEO Michael... More »

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earnings reports • Michael Dell • corporate earnings • laptop • Dell Inc • PC makers • computer

Dell Refiles
SEC Statements

PC giant blames $92M reduction over 4 years on software, warranty revenue accounting

Oct 31, 07 10:23 AM CDT
(Newser) - After a yearlong internal audit and SEC probe, Dell yesterday refiled financial statements that blamed methods of recording software and warranty sales on a $92 million profit reduction from 2003 to the first quarter of this year, the Wall Street Journal reports. The reduction was about 1% of the Texas-based... More »

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Dell Inc

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