Internet service providers

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Guy Autotweets Comcast Whenever His Service Stinks

It's happened 16 times in 3 months

(Newser) - Many people have famously poor luck when trying to shout, however publicly , at Comcast customer service. So one user is taking what Geek.com describes as a "passive aggressive" approach by programming his Raspberry Pi to automatically tweet every time his Internet service falls below an unacceptable speed (it'... More »

Major ISPs Cheating Us on Internet Speeds We Pay For

Nation's largest ISPs slowing down networks affecting 75% of wireline households

(Newser) - Thanks to new FCC rules put out this year to ensure net neutrality and keep all online data equal, major Internet service providers (think Verizon, AT&T, Time Warner) aren't supposed to hold our Internet speeds hostage. But that's exactly what's happening, per a study by an... More »

Today Is 'Internet Slowdown Day'

Those spinning wheels you might be seeing are a protest

(Newser) - Net neutrality supporters get their day of protest, and online businesses like Netflix hope that that spinning wheel of frustration—ahem, we mean loading—puts pressure on lawmakers. Today is Internet Slowdown Day, and while your Internet connection won't actually be slower, the guttural response to those endlessly... More »

America's Favorite Whipping Boys: Time Warner, Comcast

Now merging into one universally loathed entity

(Newser) - It turns out that that whole proposed Comcast-Time Warner merger would really just consolidate America's rage at crappy customer service under one behemoth roof: According to the American Customer Satisfaction Index, a survey of 70,000 of your fine countrymen, two industries ruled the gutters: television providers and Internet... More »

Comcast Plans to Cap Everyone's Data

...At a level so high you'll probably never hit it, company promises

(Newser) - Comcast is reviving the idea of Internet data caps, and intends to roll them out to all of its customers in the coming years. At a conference yesterday, Executive VP David Cohen said he envisioned implementing "a usage-based billing model" for everyone within five years. Customers would have to... More »

Report: FCC to Allow Internet 'Fast Lanes'

Critics fear move means net neutrality is dead

(Newser) - Is the Federal Communications Commission preparing to kill off the concept of "net neutrality" by allowing Internet providers to offer a "fast lane" for preferred customers? New rules being proposed by the commission would allow major content providers like Netflix or Disney to pay a premium to deliver... More »

Google Fiber Explores 34 Cities for Expansion

Company announces 9 possible metro areas

(Newser) - Google Fiber : It's not just in Kansas anymore. Google has announced 34 cities in nine metro areas—including San Jose, Atlanta, Nashville, Portland, Salt Lake City, and Phoenix—as possible destinations to expand its fiber-optic network, offering lightning-fast Internet and cable. "People are hungrier than ever for... More »

Netflix Seem Slower? You're Not Imagining Things

Site's bandwidth usage spurs disagreements with providers

(Newser) - If your Netflix account seems to be running slower than usual these days, that's because it very likely is slower. Traffic conflicts between the service and major broadband providers—especially Verizon FiOS—are resulting in a slowdown, Wall Street Journal reports. Netflix says its average primetime speeds for Verizon... More »

How Yesterday's Ruling Could Alter the Web Forever

Users could see higher costs for services—or lose access to sites

(Newser) - Yesterday was the day net neutrality died , with a court ruling that Internet service providers aren't bound by FCC non-discrimination rules—so they can prioritize some traffic over others. The decision may mean major changes for the everyday user, and today, media sites are offering the details. Among their... More »

Court Strikes Big Blow to Net Neutrality

Says ISPs can discriminate against traffic

(Newser) - A federal court has rejected FCC Open Internet regulations to ensure Internet service providers can’t discriminate when it comes to web traffic. In Verizon v. FCC, the Washington, DC, court found that ISPs can legally prioritize or block some traffic, the Washington Post reports. The court did, however, rule... More »

ISPs Kick Off Effort to Stop Your Illegal Downloading

ISPs look to slow, yank Internet access via 'six strikes' system

(Newser) - Many of the biggest Internet Service Providers have a new plan to keep customers from illegal downloading, and they're rolling it out over the next few days. The "six strikes" Copyright Alert System involves six notices, sent with increasing urgency, that your ISP suspects you of peer-to-peer piracy.... More »

Man Gets 3 Years for Stealing Internet Access

He also made money teaching others to do the same

(Newser) - A federal judge sentenced an Oregon hacker to three years in prison this week for pirating Internet access from cable companies—and publishing a book teaching others to do the same. "I think you committed a very serious crime," the judge told the 28-year-old, saying he hoped to... More »

Illegal Downloaders' Punishment: Slow Internet

Internet providers strike deal to penalize pirates

(Newser) - Media companies and Internet providers have agreed on a system to put the brakes on the service of users of illegal file-sharing services. The ISPs have agreed to alert customers up to six times if they believe their account is being used to illegally download music and movie, Reuters reports.... More »

FCC Poised to Pass Net Neutrality Rules

'Fake' neutrality plan doesn't go far enough, critics say

(Newser) - New rules aimed at prohibiting broadband providers from becoming gatekeepers of Internet traffic now have just enough votes to pass the Federal Communications Commission today. The new "net neutrality" rules would prohibit phone and cable companies from abusing their control over broadband connections to discriminate against rival content or... More »

FCC Chair Pushes to Regulate ISPs

Proposal might amount to net neutrality order

(Newser) - FCC Chairman Julius Genachowski is making yet another valiant stab at introducing net neutrality or something like it today. In a speech today, Genachowski will propose a new regulatory framework that would forbid Internet broadband providers from blocking lawful content, the New York Times reports. The rules would also allow... More »

Google, Verizon Proposal Shrinks Net Neutrality

Mobile phone service would be exempt from equal treatment for all traffic

(Newser) - Google and Verizon have unveiled the results of their talks on Internet regulation and supporters of net neutrality aren't happy. The firms' proposals champion the idea of requiring Internet providers to give equal priority to all traffic, but only through regular broadband lines, the AP reports. Wireless phone services and... More »

Google, Verizon Deal May Kill Net Neutrality

Agreement could pave the way for priority internet packages

(Newser) - Google and Verizon are nearing a deal that could spell the end of one-speed-fits-all for Internet service. The firms are said to be on the brink of an agreement under which Verizon could give priority to traffic from content providers who paid for premium treatment. The deal would do away... More »

Obama Moves to Boost FBI Access to Internet Records

Critics say move is fed power grab

(Newser) - The Obama administration is trying to make it easier for the FBI to obtain records of people's Internet usage without a court order. Adding "electronic communication transactional records" to the list of items the FBI can demand without court approval would allow the bureau to access the email addresses... More »

5K Hurt Locker Downloaders Sued

Company vows to find out their real names

(Newser) - If you illegally downloaded The Hurt Locker, now might be the time to delete. The Oscar-winning film's production company Monday filed suit against 5,000 John Does who illegally shared the movie, and is now trying to get the sharers' Internet service providers to reveal their names, CNN reports. More »

Bloggers Like Google's Speedy Web Plan

If nothing else, it could ramp up pressure on big ISP's

(Newser) - Google's plan to test ultra-fast Internet speeds via fiber optic networks is going over well with tech bloggers:
  • Mark Sullivan, PC World : "Google hopes that the new model will fire up the business of being a small, local ISP. That can only be good. ... Google has a rare opportunity
... More »

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