refund

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Airline Passengers Get Good News From the DOT

New guidelines require airlines to spell out all fees, quickly issue cash refunds for canceled flights

(Newser) - Airline passengers will soon see some relief when it comes to refunds and so-called junk fees. Per new rules set out by the Biden administration on Wednesday, airlines must now show the full price of travel when passengers are booking their trip, reports NPR . That means that airlines have to...

$45 Willy Wonka Experience 'Delivered a Nightmare'

Families disappointed by 'scattering of plastic props,' while others were turned away

(Newser) - Families who purchased tickets to the Willy Wonka "immersive experience" inspired by the film Wonka were told to expect a "chocolate fantasy like never before"—a "journey filled with wondrous creations and enchanting surprises at every turn." But the promised giant mushrooms, chocolate fountains, and...

Couple Gets Refund Over Stinky Dog on Flight

New Zealand pair say they had to move from premium to economy over the smell

(Newser) - A New Zealand couple who say they were subjected to a drooling, snorting, and farting dog on a long flight have gotten a $1,400 refund for their trouble, reports Insider . Gill and Warren Press say they asked to switch their premium seats midflight from Paris to Singapore because the...

Trump Wins Big Tax Case Over His Chicago Skyscraper

After years of legal wrangling, former president, investors to recoup $1M in property tax refunds

(Newser) - For more than a decade, former President Trump and other owners of the Trump International Hotel & Tower in Chicago have sought to recoup a hefty property tax refund on the building. Now, it looks like Trump can claim success in this longtime battle: On Monday, the Illinois Appellate Court...

Rollout of Much-Awaited Video Game Does Not Go Well

Sony has to pull glitchy 'Cyberpunk 2077' from PlayStation Store

(Newser) - The Dec. 10 release of Cyberpunk 2077 by Polish developer CD Projekt Red was one of the most highly anticipated drops of the year. Now, Sony has pulled the role-playing action video game starring Keanu Reeves from its PlayStation Store and is offering refunds after users complained of glitches and...

Biden to Louis CK: Here's Your $2.8K Back

Donation from disgraced comedian to Biden's presidential campaign is refunded

(Newser) - Joe Biden doesn't want Louis CK's money, thank you very much. A spokesman for the former vice president's presidential campaign said Wednesday that a $2,800 donation from the comedian, made on March 4, had been refunded, per the AP . Like Biden , Louis CK has faced allegations...

Ticket Holders May Not Be Getting Refunds

Customers furious over Ticketmaster, StubHub policies

(Newser) - You might not be getting a refund for tickets purchased for a live show this year. Amid the coronavirus pandemic, Digital Music News reports Ticketmaster has changed its policy so as to not offer refunds for events that are postponed or rescheduled—and there are thousands, from sporting events to...

People Who Bought Snuggies Getting Little Something Extra

Snuggie-maker must pay customers $7.2M after FTC alleges misleading advertising

(Newser) - That'll buy a whole lot of Snuggies. ABC News reports Allstar Marketing Group—which makes the Snuggie, the Magic Mesh Door, and more—will pay back its customers $7.2 million after the FTC accused it of tricking them with its advertised buy-one-get-one-free deal. Apparently that deal, which Allstar...

Lil Wayne Won't Go Through Security, Skips SC Concert

Fans can get refunds starting Monday

(Newser) - Saturday night was a big disappointment for Lil Wayne fans in South Carolina after the performer ditched a concert because he wouldn't go through security, report the Post and Courier and Billboard . The rapper was scheduled to appear at Columbia's Colonial Life Arena with a slew of other...

Bad Press on Bad Press Leads to Juicero Refunds

Those who prefer to squeeze juice with their bare hands can get their $400 back

(Newser) - The company that once hawked a product vying to be "the most technologically advanced thing in the kitchen" is now offering refunds for the uber-appliance, Fortune reports. The $400 Juicero machine, a WiFi-enabled juicer billed as the "Keurig of juicers," received $120 million in startup funds, but...

Carnival Will Pay Unhappy Passengers to Abandon Ship

Cruise line offers refund plus 10% in first 24 hours of trip

(Newser) - Carnival Cruise Lines has had some foul-smelling publicity of late, and the company hopes to fix that with an unusual offer to passengers: If they immediately hate the cruise they're on, the company will refund their fare plus 10%, reports the Houston Chronicle . Passengers will be put aboard a...

Amex Refunding $85M in Late-Fee Settlements

The company broke laws 'at all stages of the game'

(Newser) - American Express is paying $112.5 million in refunds and fines to settle regulators' accusations that it charged unlawful late fees and deceived customers to pressure them to pay off old debts or buy extra credit card services. The company agreed to the settlements announced today by four federal agencies,...

Victoria's Secret Quietly Destroys All Returns

 Victoria's Secret 
 Quietly Destroys 
 All Returns 
in case you missed it
May 1, 2011 7:45 AM CDT

Victoria's Secret Quietly Destroys All Returns

Even if they've never been worn

(Newser) - Marie Wolf got quite a shock when she returned an unworn $70 pair of sweatpants to Victoria’s Secret a few weeks ago. A clerk happily refunded her money—then took out some scissors and sliced the pants to shreds, explaining that it was store policy. Wolf was outraged, she...

GM to Try Money-Back Guarantee

Firm hopes 60-day refund period will rouse sales

(Newser) - General Motors is offering a good old money-back guarantee as a ploy to entice buyers to its showrooms, USA Today reports. Buyers will be able to get a full refund on any new GM model within 60 days of purchase. The automaker plans to announce the refund program in ads...

Plunging Property Taxes Bleed Government Coffers

(Newser) - From New York and Los Angeles to devastated Rust Belt towns, falling home prices are leaving local governments in a pinch, the New York Times reports. Desperate for extra cash, homeowners are petitioning assessors in droves to lower their property taxes and match property values. “It’s worthy of...

Jackson Fans to Get Refund—or Tickets

Many fans likely to opt for pricey Jacko souvenir instead of money back

(Newser) - The 750,000 people in 200 countries who bought ticket vouchers for Michael Jackson's planned 50-gig comeback will be able to get full refunds, the Los Angeles Times reports. Promoters AEG Live say any fans who paid for tickets through authorized agents will have the choice of getting either their...

IRS Notice Stuns Lawyer: 'You Owe Us a Penny'

(Newser) - Washington may be loaning billions to automakers, but a Detroit lawyer? He has to pay an IRS bill of 5 cents, the Detroit Free Press reports. James Howarth was busy tallying the cost of paying his debt—which is "several hundred percent over the nickel," he said—...

Spitzer Makes Amends—With His Donors

Disgraced NY gov refunds campaign contributions for 2010

(Newser) - Eliot Spitzer had $2.9 million in the bank for a presumed reelection campaign, but the disgraced New York governor has done something rather uncommon for politicians: offered a refund. An email obtained by the New York Post reports that Spitzer will return what remains in his campaign coffers to...

Cold 'Remedy' Firm Settles Suit for $23M

Airborne ends class action with promise of consumer refunds

(Newser) - Herbal supplement company Airborne will pay $23.3 million to settle a class-action suit alleging false advertising but won't say it did anything wrong, CNNMoney reports. At issue was the company's claim its pills could cure colds. Airborne denies “any wrongdoing or illegal conduct,” but it will give...

19 Stories