lost baggage

8 Stories

TSA Glitch Causes 3,000 Bags and Counting to Miss Flights Thursday

It's unclear when the problem will get fixed

(Newser) - The TSA says it is still experiencing delays in its checked bag screening system at Phoenix Sky Harbor International Airport, which has resulted in more than 3,000 bags missing flights so far. TSA spokesperson Nico Melendez says the technical issue began about 6:45am Thursday. There's no estimate... More »

Flier Gets Lost Luggage Back—20 Years Later

Phone call from TSA shocks Maria Dellos

(Newser) - There's the headache of an airline temporarily losing your luggage, and then there's Maria Dellos' story. When the Tucson woman got a phone call on Tuesday about luggage that had turned up in the TSA's lost and found, she expected it was a follow-up regarding bags that... More »

Airline Sued for $5M Over Lost Bag

Flyer: American refused to return $25 luggage fee

(Newser) - Airlines that lose people's bags shouldn't be charging them for the service, says an angry passenger suing American Airlines. Danielle Covarrubias has launched a $5 million class action suit against the airline, complaining that after it lost her bag containing $800 in possessions managers refused to refund her $25 baggage... More »

Carry On! Fewer Checked Bags Cut Lost Luggage

Airlines lost 1.3M fewer bags last year as new fees convinced passengers to carry on

(Newser) - Through their relentless fees, airlines have managed to put the task of transporting often-lost luggage in much safer hands. Last year—as passengers carried aboard the baggage they previously checked for free—airlines lost 1.3 million fewer bags than in 2007, the Chicago Tribune reports. The 33% improvement was... More »

Some Hudson Passengers Say $5K Not Enough

Airline paid up for lost belongings, but some eye trauma restitution

(Newser) - US Airways paid $5,000 to each passenger aboard Flight 1549 for the baggage that the NTSB needs to keep for its investigation into the crash—but not everyone is satisfied with that payout, reports USA Today. Some say their belongings were worth more than $5,000, while others want... More »

AA Should Bag Boneheaded Luggage Fee

Or face more delays, lost baggage, and longer security lines

(Newser) - American Airlines’ plan to charge passengers $15 to check a bag is likely to cost the carrier more money than it generates, Joe Brancatelli argues in Portfolio. “Not only will it infuriate flyers—who are already annoyed with American’s lousy operating efficiency and its recent maintenance snafus—it’... More »

Passengers Air a Record Number of Complaints

Skies unfriendlier than ever

(Newser) - Airline passengers on domestic flights are unhappier than they've been in years, with consumer complaints up 60%, according to the annual Airline Quality Rating survey. Long delays, cancellations, overbooking, late arrivals, and lost baggage accounted for most of the complaints, which haven't been this bad since 2000, reports the AP.... More »

Heathrow Fiasco a 'National Embarrassment'

British Airways reeling as terminal chaos continues

(Newser) - The chaos is continuing at Heathrow's brand-new Terminal 5, with one British politician slamming the fiasco as a "national embarrassment," the Daily Telegraph reports. More than 50 flights were canceled yesterday and British Airways admitted that the mountain of stranded baggage contained as many as 28,000 bags,... More »

8 Stories