unsatisfied customers

(Newser) - When United Airlines baggage handlers broke Dave Carroll’s $1,200 guitar, he didn’t get mad—he got famous. Carroll and his band slapped together a $130 YouTube video titled United Breaks Guitars, which became so popular Oprah mentioned it. United eventually relented, donating $3,000 in Carroll’s...

(Newser) - Microsoft is going to keep Windows XP on the market—but only for a few users and not for the sake of those unsatisfied with its successor, Vista. The company will stick to its June 30 deadline for withdrawing XP from stores but will supply the older operating system for...