restaurant industry

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IHOP Just Flipped One Letter in Its Name

But no one knows yet what the 'b' in 'IHOb' stands for

(Newser) - First it was International House of Pancakes, then just IHOP, and now … IHOb? A cryptic tweet Monday from the restaurant chain notes a coming rebrand, though it's not saying what the "b" stands for; that reveal will come on Monday. "We're serious about the quality... More »

Big Winners at the 'Oscars of Food'

Time to start calling in your reservations

(Newser) - Though the Met Gala probably drew more eyes, Monday night also marked the "Oscars of the food world," per Eater . Some 600 culinary professionals voted to honor some of the top chefs, restaurants, and restaurateurs in the country at the James Beard Awards in Chicago. Since you'll... More »

OpenTable Sorry for Employee's 'Disgraceful' Scheme

Worker fired after logging 300 fake reservations on rival service

(Newser) - Tactics are apparently rough in the business of online dinner reservations. An employee for OpenTable, the nation's No. 1 such service, made 300 fake reservations over three months at dozens of Chicago restaurants through rival service Reserve, reports Eater Chicago . The idea was to make Reserve look bad. As... More »

Celeb Chef Steps Down After Sexual Harassment Uproar

John Besh will put 'full focus on his family,' says restaurant group's new CEO

(Newser) - After a series of allegations of rampant sexual harassment , throughout the restaurant group that bears his name, chef John Besh has left. "John has decided to step down from all aspects of operations and to provide his full focus on his family," new CEO of New Orleans-based Besh... More »

Report: Celeb Chef Blasted for Culture of Sex Harassment

25 current and ex-employees say John Besh, biz partner fostered 'kitchen bros' environment

(Newser) - More than two dozen women are accusing a celebrity chef and his business partner of fostering a Mad Men-type atmosphere they say was overrun by "kitchen bros." An eight-month probe by the Times-Picayune found 25 current and past employees who document sexual harassment while working at John Besh'... More »

Is OpenTable Slowly Dying?

It revolutionized online reservations, but faces threats

(Newser) - It's been almost 20 years since OpenTable launched in 1998. Now seating more than 23 million diners a month in 43,000 restaurants worldwide, it's still a force to be reckoned with, but the New York Times details the company's recent devaluation and other woes, and calls... More »

Food Critic Gets Eye-Opener as Dishwasher for a Day

Scrub, scrub, scrub—and be wary of habanero oil

(Newser) - To be a dishwasher in a top restaurant, you need a "heroic" work ethic, says Tom Sietsema. That's just one thing the Washington Post food critic discovered after spending seven hours doing that very job. Taking a shift at Caracol, chef Hugo Ortega's 250-seat Mexican seafood restaurant... More »

World's Best Restaurant Lives in Manhattan

US restaurant tops Best 50 list for first time since 2004

(Newser) - Manhattan's Eleven Madison Park is now the best restaurant in the world as well as the best restaurant in America, according to the influential World's 50 Best Restaurants List . The restaurant, which serves contemporary American cuisine in a $295 tasting menu, is the first US restaurant to top... More »

Burger King Owner Buys Popeyes for More Than $1.6B

Restaurant Brands also owns Tim Hortons

(Newser) - Doughnuts, hamburgers, and as of Tuesday … chicken. That's what's now on the menu for Restaurant Brands International, the owner of Burger King and Tim Hortons that just raided the fast-food henhouse to buy the Popeyes Louisiana Kitchen chain for nearly $1.65 billion, per the Wall Street ... More »

Prominent NYC Restaurateur Bans Tipping

Danny Meyer says he wants to increase fairness for cooks, dishwashers, and others

(Newser) - A popular New York City restaurateur is eliminating tipping in all 13 of his restaurants starting in November in the hopes of changing the American dining experience as a whole, the Atlantic reports. Danny Meyer says he's making the change to offer more competitive wages and even things out... More »

Why an NYC Restaurant Pays Servers $25 an Hour

And why some restaurants are abandoning tipping

(Newser) - With many big cities upping the minimum wage, restaurant owners have to contend with higher labor costs—which has led some to abandon the practice of tipping in favor of raising menu prices or adding a mandatory service fee. At Dirt Candy, a Manhattan eatery, a 20% administrative fee is... More »

Fancy Restaurant Kept $500K in Servers' Tips

'Service charge' was a cheat, NY AG says

(Newser) - One of America's ritziest restaurants has been ordered to give around 70 servers a total $500,000 for engaging in what New York Attorney General Eric Schneiderman calls some pretty lowly behavior: cheating servers out of their tips. The AG's office says Manhattan restaurant Per Se, which charges... More »

The 6 Best Restaurants in America

Eleven Madison Park of NYC is best in the country on 2015 list

(Newser) - Spain's El Celler de Can Roca has been named the top eatery in the world, knocking former heavyweight Noma in Copenhagen to the third spot on the World's 50 Best Restaurants list, the New York Times reports. Though 15 US restaurants were named among the top 100, just... More »

We Need Ratings for Restaurant Patrons, Too

Quartz writer says it would fix industry's broken reservations system

(Newser) - You're familiar with restaurant ratings. But what about ratings for the people who eat at restaurants? At Quartz , Allison Schrager argues that it's time for just such a system because it would fix a major problem—the dysfunctional reservations system. As it stands now, restaurants lose money and... More »

Actually, That Waiter Doesn't Want You to Order Dessert

The food may be rich, but the profits are slim

(Newser) - When your waiter asks if you'd like coffee or dessert, he's hoping for a yes, right? Perhaps not. It turns out that many restaurants are better off, from a financial perspective, if you get out of there and make room for the next customer, the Washington Post reports.... More »

Restaurant Reservations Getting Phased Out

Upscale places using tickets instead

(Newser) - Classy restaurants across the country are doing away with traditional reservations. Instead, well-heeled diners at these establishments need meal tickets—quite literally, NPR reports. At Trois Mec in Los Angeles, for instance, you can score $100 tickets for a five-course meal; that includes tax and tip. (The tickets are sold... More »

TGI Friday's Latest: 'Infinite Appetizers'

Chain is taking a big risk, analysts say

(Newser) - How many mozzarella sticks or boneless buffalo wings can hungry diners wolf down in one sitting? TGI Friday's is betting it's not so many that it'll lose its shirt on the new "Endless Appetizers" deal. The promotion—believed to be the first of its kind from... More »

Restaurant Owner: Why Getting Rid of Tips Works

Jay Porter describes how his experiment helped everyone

(Newser) - In 2006, Jay Porter abolished tipping at his San Diego restaurant. Instead, the eatery instituted an 18% service charge for all dining-in meals (slightly less than the average tip had been), and refused to accept anything beyond that. This allowed the "tip" revenue to legally be shared among both... More »

Worker Video: Golden Corral Hides Food by Dumpster

Scandal explodes on Reddit

(Newser) - Food chains around the country must rue the day someone decided to add cameras to phones. Golden Corral is the latest to have its dirty ground beef aired online, as Reddit exploded this morning in reaction to a video from one employee showing all manner of meat camped out near... More »

Eatery Trademarks 'Breastaurant'

Bikinis Bar & Grill edges out others in the field

(Newser) - Hooters has long been casually referred to as a "breastaurant," but now a different eatery has gone and trademarked the term. "We're really excited about receiving this federal trademark," says the CEO of the Texas-based Bikinis Sports Bar and Grill chain. "It just further... More »

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