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Amazon Reigns Again Among Online Stores

JCPenney, Apple, and Dell all see drops in satisfaction

(Newser) - There's no question who's king of the online retail jungle. Amazon came out on top once again in ForeSee's annual Holiday E-Retail Satisfaction index, which measures how happy customers were with their shopping experience. It's the eight straight year Amazon has come out on top, CNET... More »

Corporate Archivists' Job: Hunt Down Odd Treasures

Anyone remember the McDonald's 'Onion Nugget' from the 1970s?

(Newser) - Just what keeps a corporate archivist busy? Browsing eBay, tracking down former employees, hunting through warehouses, and searching far and wide for artifacts that define a company's past. The McDonald's archivist, for example, particularly loves a deep-fried chunk of onion that's stored in a climate-controlled room in... More »

Requiem for the Soft Sell of the Catalog

As retailers focus online, the 'serene' paper version will be missed

(Newser) - Greg Beato couldn’t care less about the impending demise of print stalwarts like newspapers and magazines, but he will shed a tear when the flood of mail-order catalogs in his mailbox slows to a trickle. Where online shopping is “largely functional,” and TV ads “noisy and... More »

Business-World Divisions May Ease Path to Plan

(Newser) - The US Chamber of Commerce launched an ad campaign this week opposing health-care reform, but businesses are hardly united against the administration's proposals, the Washington Post reports. Wal-Mart was a high-profile defector, as was temp firm Kelly Services; both back an employer mandate. And many small and medium-sized businesses are... More »

Desperate Retailers Offer 24-Hour Shopping

More stores are extending hours to catch last-minute shoppers, night owls

(Newser) - With the holiday shopping season on track to be the worst in decades, more struggling retailers like Toys "R" Us, Macy's, and Wal-Mart are opting to keep their doors open 24 hours the last few days, hoping to entice last-minute shoppers and night-owls, reports the Wall Street Journal. "... More »

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