3 Stories

Joe's Crab Shack No-Tipping Policy Was No Success

Lost up to 10% of its customers at test sites that dumped gratuities

(Newser) - The first full-service national chain to get rid of tipping is, for the most part, reinstating the practice that its former CEO once called "antiquated." Joe's Crab Shack, which had tried out the gratuity-included model in 18 of its 130 or so restaurants across the country, is... More »

Down With Tipping

This 'repugnant custom' is bad for everyone: Brian Palmer

(Newser) - Tipping first arrived in America in the late 19th century, and was decried as bribery and quickly banned. We had the right idea back then, and we never should have been talked into accepting this "repugnant custom," writes Brian Palmer in Slate . Not only is tipping awful for... More »

Pub's Bad Service Leads to Arrest—of Irate Patrons

No skipping gratuity, restaurant says

(Newser) - Turns out that mandatory 18% gratuity for large parties at restaurants is mandatory enough that skipping it can get you arrested. A Philadelphia-area couple who found service at a pub was so scarce they essentially waited on themselves and their six friends ended up in cuffs when they refused to... More »

3 Stories