Rob Maruster

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JetBlue Apologizes Via YouTube for Hellish Ordeal

Weather diverted flights to Hartford ... and then the pain set in

(Newser) - JetBlue is hoping to fend off some bad publicity with a YouTube apology to the passengers who were stranded on the tarmac over the weekend. "We know we let some of you down over the course of this weekend and for that we are truly sorry," said COO... More »

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