dispatcher

6 Stories

Teen Being Robbed Calls 911, Talks to Her Mom

Teri Clark, a New Orleans dispatcher, handles most harrowing call of her career

(Newser) - In the annals of memorable 911 calls, this one stands out. When 16-year-old Tenia Hill called police in New Orleans to report a robbery in progress, her own mother answered, reports WDSU . Tenia had been working her part-time job at a McDonald's when an armed robber forced her and...

911 Dispatcher Pretends to Be Victim's Boyfriend

He 'might have saved her life,' officer says

(Newser) - A Georgia woman was assaulted early Monday, and the alleged attacker told her to call her boyfriend to make him listen—but instead, the woman called 911. Deonte Smith, the dispatcher who answered, noticed that the woman was pretending to be talking to her boyfriend, so he played along. It...

911 Dispatcher to Rape Victim: 'Quit Crying'

Operator wasn't exactly sensitive during the emergency call

(Newser) - A woman who was raped in Columbus, Ohio, said the 911 dispatcher she called after her attack had “zero sympathy” after the victim got this response during her call: “Ma’am, you’re going to have to quit crying so I can get the information from you."...

Texting Dispatcher Suspended After 911 Death

Then she allegedly pulled gun on reporter

(Newser) - Police in Florida have charged a 911 dispatcher with pointing a gun at the head of a reporter who came to her door for an interview, reports the Orlando Sentinel . But that's only the half of it. The reason the reporter went to the home of Shauna Justice is...

911 Dispatcher Sends Own Mom to Rescue Kayaker

Washington state mom kayaked to woman's rescue

(Newser) - A 911 dispatcher in Washington state who received a call about a stranded kayaker knew somebody who could get there faster than a patrol boat—her mom. Dispatcher Raedyn Grasseth contacted her mother, an experienced kayaker who lived near the area where the 45-year-old woman was stranded, and she came...

911 Dispatcher Snores Through Emergency

He was 17 hours into a 24-hour shift

(Newser) - If you're in a situation where you have to dial 911, the last thing you want to hear on the other side of the phone is snoring. But that's what a Maryland woman heard when she called emergency services to help her husband, reports NBC4 in Washington . In...

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