Most Loved and Hated Telecom Companies in US

Sorry, Mediacom
By Arden Dier,  Newser Staff
Posted May 23, 2017 9:15 AM CDT
Comcast trucks are parked in a lot in the company's Westford, Mass. operations center on Sept. 17, 2015.   (AP Photo/Tali Arbel, File)

(Newser) – Believe it or not, Comcast is not the most hated telecommunications company in the country. The American Customer Satisfaction Index, out Tuesday, ranks America's most loved and hated companies offering pay-TV, phone, and internet service, and though Comcast finds itself among the least loved companies, it's not the most despised out there. The five companies that top the list, as well as the five that bring up the rear, with a score out of 100, per 24/7 Wall St.:


  1. Apple (phone): 81
  2. Microsoft/Nokia (phone): 80
  3. Samsung (phone): 80
  4. Vonage (phone): 80
  5. TracFone Wireless (phone): 77
  1. Mediacom (TV): 56
  2. Frontier Communications (internet): 56
  3. Windstream (internet): 57
  4. Xfinity/Comcast (TV): 58
  5. Mediacom (internet): 58
Click for the full list or see a list of the most hated US companies overall. (Read more telecommunications stories.)

My Take on This Story
Show results  |