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T-Mobile User's Phone Bill: $201K

Brother ran up some serious roaming charges

By Matt Cantor,  Newser Staff

Posted Oct 18, 2011 4:18 PM CDT

(Newser) – When a Florida woman put her college-student brother on her cell phone plan, she had no idea what she was getting herself into. After two weeks in Canada, he managed to run up a $201,000 bill, WSVN reports—and that's without even talking. Turns out he hadn’t turned off his data roaming on the T-Mobile plan. Shamir Aarons, who is deaf, had also exchanged some 2,000 texts and downloaded a few videos.

The phone company says it sent Aarons a number of texts about rates. But his sister Celina says the company should have told her, too. “Wouldn't you let me know as the primary holder?” she asked. “They are saying no, we respect your privacy. What privacy? That is my account.” T-Mobile could have let the charges stand, the Consumerist notes—but it decided to cut the bill to $2,500, which Celina has 6 months to pay.

A woman gave her brother a phone and he ran up a $201,000 bill.
A woman gave her brother a phone and he ran up a $201,000 bill.   (Shutterstock)
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COMMENTS
Showing 3 of 11 comments
justme001
Oct 20, 2011 2:27 AM CDT
You would think they would have a credit limit!  I have heard too many of these stories I do like the part about respecting his privacy!  She gets the bill so would know everyone he had called & text!  But they can not send a message to her advising of the excess usage
acornweb
Oct 19, 2011 9:44 PM CDT
Wow.  I can't believe some of these comments:   "When you sign up for a mobile phone you have to sign an agreement and in that agreement it is spelled out in plain English what you are agreeing to." - it was the BROTHER who ran up the charges, and he didn't sign the contract. "The company sent out warnings to her but they were ignored "  Nope...they did *NOT* send her warnings.  Read the article again.  They were sent to the BROTHER...and who knows what the "warnings" said.  They may have said nothing more than "roaming charges will apply"...which, to most people, doesn't mean that you will get charged if you don't "do something" that you may not even have instructions for.  Indeed, most people I've talked to thought that roaming charges only apply if you actually "use" the phone, e.g. make a call, send a text. "Who doesn't know to turn off your data roaming when you go outside the country" - I'll bet that most people wouldn't know this.  Why on earth would they?  It's not like most people remember every bit of every contract they read.  More important...why would the BROTHER know this, since it wasn't his contract?  Plus, as I said before, most people wouldn't even know they had to "turn off" data roaming or know how to.  To most folks, these are just phones, for crying out loud.  And, no, they don't have their manuals memorized.  "Deaf and dumb, pay up bitch. You signed an agreement and you used the service. Ignorance is no excuse."  Besides being an unnecessarily nasty comment, the woman isn't deaf.  It's her brother...and he did *not* sign the agreement.
Aitchondo
Oct 19, 2011 6:29 AM CDT
I guess I'm just dated. I paid $29 for my phone and spend about $100 a year for over a 1500 minutes, more than I need. There's no roaming, works in U.S., Canada and Mexico... even California, and I actually lose minutes sometimes cause my call days run out. No biggie. No contract. LG. No dropped calls, works only where my wife's Verizon doesn't. I guess being old and not texting and initiating most of my own calls isn't so bad after all. Right now, phone is off, computer is own, beer and coffee for breakfast. God, life is great!
 

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